Testimonials
-
I was very impressed with our technician and the quality of work he got done in such a timely manner. We orginally had another company that was suppose to repair... read more our heater but they cancelled on us in the late afternoon and we didnt want to go another night with out heat. So I called Terry's and they were out here in no time and had all the parts to repair our heater. I was very impressed and will continue to us them in the future.
Holly Lehto
October 26, 2021Outstanding experience. Terry’s installed a completely new system that fit our home perfectly. Extremely professional and personable to our needs, Justin was first rate ! Honest, straight forward and... read more efficient. The Install crew was very knowledgeable, organized and professional. A PROFESSIONAL company with excellent employees. No joke. We recommend them to anyone !
steve s
October 26, 2019Chris my technician was very knowledgeable and polite. He helped me understand what was wrong with my equipment and left my home very clean after the service call. I appreciate... read more greatly that Terry’s was able to do a service call the same week I called. Thank you!
Stacey Arnt Henderson
January 21, 2022 -
I have had several trades involved in our house build over the last year and a half. Terry's was BY FAR the most professional people that I have dealt... read more with. They understand service and consideration. I was called before they came to let me know when and what they were doing. I was communicated with during and after each visit. Gabe showed personal concern regarding our extenuating circumstances and was proactive in helping us come to the best and quickest resolution. They felt more like friends than HVAC service providers. Thank you one an all!!!
layne felton
March 26, 2022Very professional and on time. Went straight to work and did the work fast. Service tech was knowledgeable and wasted no time.
Christine Molyneux
October 19, 2022Thank you so much for your quick and efficient service along with all the knowledge of our AC system. I definitely recommend Terry's Heating and air conditioning.
Ramona Holloway
June 26, 2022 -
Our neighbor who owns and manages rental properties recommended Terry’s when our AC suddenly stopped working. He said Terry’s has a reputation for honesty and quality. Terry’s had a tech... read more out to us within a couple of hours of our call. Brian, our tech, was professional, friendly, and trustworthy. He completed the repair quickly and at a fair price. We now have ice cold air blowing again. We will definitely continue to use Terry’s in the future. Highly recommend!
Jennifer B
October 26, 2021This place! I called everyone from Burley and some from Rupert. I'm still waiting for the others to call to make an appointment to sell me a new furnace and... read more new AC. Justin came out, on time and polite. He could have told us our entire set up was trash and we wouldn't have known different instead he told us our AC was fine, that we only needed a furnace. We decided to have the water heater replaced at the same time. Jennifer and Justin kept communication open. We knew what and who to expect and when. We went to sleep in a warm house last night and woke up to a warm house this morning thanks to Terry's. I will recommend them to everyone that needs a professional job done right and on time every time!
Gayle Gamron
November 10, 2021Great service... fixed my AC quick and easy. And the price was reasonable. My AC has been working great since.
Jason McDonald
June 26, 2022 -
We called Terry's one morning when our furnace wasn't putting out any heat and got a very quick, same day response and fix. The ladies in the office were very... read more quick to get us put on the schedule and had great customer service. John was very friendly and he communicated very well with us to let us know what the problem was and what he needed to do to fix it. We were overall happy with the experience and will absolutely use Terry's as our go-to for our business.
Jordan Clark
December 26, 2021Their tech did a great job. The part arrived on time, as promised, and they scheduled the work right away. Thank you!
Tom Lowther
July 26, 2022The technician was very knowledgeable and tolerant of my questions . He was quick and efficient. The office, Stacey was also great about accommodating my schedule. I didn't... read more go a day without the a/c. And there pricing was more than reasonable. Thank you so much Terry's. Lisa allen
Lisa Allen
October 26, 2021 -
Service was excellent. Technician was professional, courteous, and quick to fix our pellet stove. Terry's communicated with me the whole process, from a phone call stating the technician was on... read more his way, an email saying he was on his way and a picture of him. He was thorough and explained how we can prevent the issue in the future, and even how to correct it ourselves in the future.
Lia Barnhart
December 10, 2021I had a furnace and condenser installed by Terry's last week. They were a pleasure to do business with and the installers did an excellent job.
Kenny Sparks
July 26, 2022They were quick to get to my message since I called before they were open and then got here early and fixed everything very quickly. Just in time for the... read more hottest day of the year. Thank you!
Stuart Himmer
August 26, 2022 -
These people are the greatest. Service is one of the most important considerations when you buy something. Everyone at Terry's understands that--from the receptionists to the salespeople to the technicians.... read more Last night our unit froze and Luis spent the time in the dark and freezing temperatures to get us up and running. Thanks to all of you! The time for my spring checkup came during the coronavirus stay-at-home order. So the tech fellow came to the door wearing a mask and gloves and was so careful too not tick anything except the furnace. Terry's and their employees are the best!
Norma Odiaga
May 26, 2022I met with Tim Mills today, he was on time and very professional. Even with his very busy schedule, he made time to come look at a job in... read more Fairfield for us. The meeting was quick and to the point. I will definitely be using Terry's Heating and Air on future projects.
Jacob Williams
October 26, 2021Terry’s heating and Air is a great company. They are professional, friendly and honest. It means a lot that they never try to up-sell us, they just give us the... read more facts and don’t pressure us into things we don’t need. Very easy to work with. Good guys!
Shanti Johnson
October 26, 2021 -
I knew they were reliable from past help, but I had some doubts because the appointment window was out a ways. Yet, everything went according to plan, as it has... read more in the past. The technician, John was very helpful, informative, and, to some degree, comforting. I'm old, on a limited income, and always concerned about possible over billing. I am very happy with the service I got and the price I paid. I haven't actually used any other heating company, but for me there is no reason to do so. I have gotten perfect service from these people. Thanks.
Bosco & Boa's Dad
September 26, 2022The person that came to our house was very polite and determined to find the problem with our hot water tank. He found the automatic valve was not working,... read more he contacted Reem for the new valve. The valve is on the way, when it arrives he will comeback and install the valve.
robert culver
April 26, 2022Happy with the service I got recharging my AC unit with Freon. Technician was very friendly and efficient and clearly explained what was going on and what the cost would... read more be. Appointment was made quickly and technician arrived on time. Would more than likely use their services again.
kencrabtree
October 26, 2021 -
Our neighbor who owns and manages rental properties recommended Terry’s when our AC suddenly stopped working. He said Terry’s has a reputation for honesty and quality. Terry’s had a tech... read more out to us within a couple of hours of our call. Brian, our tech, was professional, friendly, and trustworthy. He completed the repair quickly and at a fair price. We now have ice cold air blowing again. We will definitely continue to use Terry’s in the future. Highly recommend!Service: Repair AC
Jennifer B
September 10, 2021I thought I would have to wait a while for an appointment for maintenance but I called Tuesday and the came on Thursday to do it. It was appreciated. On... read more 3/19/21 they came out to do the AC maintenance and check furnace filter. He arrived with mask on, very professional, and kept in mind I needed to be at an afternoon appt. and he put everything that we had to move out of the way back in place for me, which was very nice.
Jeanne R
March 23, 2021Terry's crew is always professional. They came today for a service. Had great communication and were so respectful. I would recommend Terry's to anyone needing heating and... read more air conditioning service, installation or maintenance!
Bridget Burke
February 9, 2021 -
We have always had good service from Terry’s. The technician just completed our winter service. He was efficient, polite, and respectful of our space. The company has kept... read more iurHVAC systems running well for years.
Melody Lenkner
January 10, 2022Luis was very friendly and professional. He was very thorough and answered all of our questions to our satisfaction. We were very pleased with his service. (services included checking the... read more humidifier, checking the air scrubber and cleaning the gas fireplace)
Carolyn Connolly
November 26, 2021He was able to come out and get our ac up and running in 1 visit. We went from no cold air to ice cold air! Being pregnant, that’s a... read more MUST! Incredibly pleased with the service!
Marie Truscott
May 26, 2022 -
We called Terry's one morning when our furnace wasn't putting out any heat and got a very quick, same day response and fix. The ladies in the office were very... read more quick to get us put on the schedule and had great customer service. John was very friendly and he communicated very well with us to let us know what the problem was and what he needed to do to fix it. We were overall happy with the experience and will absolutely use Terry's as our go-to for our business.Service: Repair heating system
Jordan Clark
December 10, 2021The people at Terry's were very professional and detailed from the initial call to the time the install happened. The team they sent to install our new heat pump... read more was very knowledgeable and help answer all the questions we had along the way with install. Will be recommending Terry's to other friends and family.
Brian Housewright
August 26, 2022The service tech they sent out today was more than helpful and knew what the problem was exactly after troubleshooting. He was very professional and on time and even walked... read more me through some basic procedures to help prevent the same problem in the future. Highly recommend this company for all heating and cooling needs!!!!!
Austin Vansickle
June 26, 2022