The technician was very knowledgeable and tolerant of my questions . He was quick and efficient. The office, Stacey was also great about accommodating my schedule. I didn't... read more go a day without the a/c. And there pricing was more than reasonable. Thank you so much Terry's. Lisa allen

  This place! I called everyone from Burley and some from Rupert. I'm still waiting for the others to call to make an appointment to sell me a new furnace and... read more new AC. Justin came out, on time and polite. He could have told us our entire set up was trash and we wouldn't have known different instead he told us our AC was fine, that we only needed a furnace. We decided to have the water heater replaced at the same time. Jennifer and Justin kept communication open. We knew what and who to expect and when. We went to sleep in a warm house last night and woke up to a warm house this morning thanks to Terry's. I will recommend them to everyone that needs a professional job done right and on time every time!

  Terry's Heating and Air Conditioning just performed our winter maintenance this week. As usual, Luis was on time, neat, prepared and professional. He is also friendly and helpful. We look... read more forward to his visit because we know our system will be properly cleaned and checked and we'll have one less thing to worry about. This time he checked some work that another tech had done and found it incorrect. He reinstalled and fixed the issue at no cost. Luis is knowledgeable regarding both our systems and he is always very patient with my elderly mom. Even though he doesn't do much maintenance anymore, he is never too busy to come when we request him. That is another reason we truly appreciate Terrys. We highly recommend Terry's service for both new and existing systems. Don't look any where else it you want good, quality parts and service.

  Service was excellent. Technician was professional, courteous, and quick to fix our pellet stove. Terry's communicated with me the whole process, from a phone call stating the technician was on... read more his way, an email saying he was on his way and a picture of him. He was thorough and explained how we can prevent the issue in the future, and even how to correct it ourselves in the future.

  Water Heater Installation: It went very smoothly. Brian was professional and efficient. Highly recommend.

  Outstanding experience. Terry’s installed a completely new system that fit our home perfectly. Extremely professional and personable to our needs, Justin was first rate ! Honest, straight forward and... read more efficient. The Install crew was very knowledgeable, organized and professional. A PROFESSIONAL company with excellent employees. No joke. We recommend them to anyone !

  I knew they were reliable from past help, but I had some doubts because the appointment window was out a ways. Yet, everything went according to plan, as it has... read more in the past. The technician, John was very helpful, informative, and, to some degree, comforting. I'm old, on a limited income, and always concerned about possible over billing. I am very happy with the service I got and the price I paid. I haven't actually used any other heating company, but for me there is no reason to do so. I have gotten perfect service from these people. Thanks.

  Great service... fixed my AC quick and easy. And the price was reasonable. My AC has been working great since.

  Our neighbor who owns and manages rental properties recommended Terry’s when our AC suddenly stopped working. He said Terry’s has a reputation for honesty and quality. Terry’s had a tech... read more out to us within a couple of hours of our call. Brian, our tech, was professional, friendly, and trustworthy. He completed the repair quickly and at a fair price. We now have ice cold air blowing again. We will definitely continue to use Terry’s in the future. Highly recommend!

  Maintenance person was very professional. Did a very good job informing me of the problem and how to prevent it. Cleaned everything up when done. Gave me new information on... read more maintenance

  The people at Terry's were very professional and detailed from the initial call to the time the install happened. The team they sent to install our new heat pump... read more was very knowledgeable and help answer all the questions we had along the way with install. Will be recommending Terry's to other friends and family.

  He was able to come out and get our ac up and running in 1 visit. We went from no cold air to ice cold air! Being pregnant, that’s a... read more MUST! Incredibly pleased with the service!

  The phone was answered and an appointment made for same day was immediate. He was professional, and educational. He also found that a previous service had not fixed it two... read more months prior. We really appreciate it and this is our go-to for a/c repair from now on.

  Terry's crew is always professional. They came today for a service. Had great communication and were so respectful. I would recommend Terry's to anyone needing heating and... read more air conditioning service, installation or maintenance!

  Service tech did not try to sell us anything that we did not need. Fixed our A/C unit in less than 30 minutes. Very affordable and professional.

  Thank you so much for your quick and efficient service along with all the knowledge of our AC system. I definitely recommend Terry's Heating and air conditioning.

  I had a furnace and condenser installed by Terry's last week. They were a pleasure to do business with and the installers did an excellent job.

  Professional, on-time, and provided answers to all our questions. Not pushy, laid back

  Terry’s heating and Air is a great company. They are professional, friendly and honest. It means a lot that they never try to up-sell us, they just give us the... read more facts and don’t pressure us into things we don’t need. Very easy to work with. Good guys!

  The service tech they sent out today was more than helpful and knew what the problem was exactly after troubleshooting. He was very professional and on time and even walked... read more me through some basic procedures to help prevent the same problem in the future. Highly recommend this company for all heating and cooling needs!!!!!

  The person that came to our house was very polite and determined to find the problem with our hot water tank. He found the automatic valve was not working,... read more he contacted Reem for the new valve. The valve is on the way, when it arrives he will comeback and install the valve.

  I have had several trades involved in our house build over the last year and a half. Terry's was BY FAR the most professional people that I have dealt... read more with. They understand service and consideration. I was called before they came to let me know when and what they were doing. I was communicated with during and after each visit. Gabe showed personal concern regarding our extenuating circumstances and was proactive in helping us come to the best and quickest resolution. They felt more like friends than HVAC service providers. Thank you one an all!!!

  Gabriel was the most professional technician that I have ever had fix anything construction related in my home. My old gas fireplace was not working and yucky looking after... read more years of renting my house. Gabriel came in and restored it to new without replacing parts. He was efficient and professional and even took the time to explain what he was doing throughout the process. The price charged was extremely reasonable. 5 star-experience Gabriel and Terry’s Heating!

  We called Terry's one morning when our furnace wasn't putting out any heat and got a very quick, same day response and fix. The ladies in the office were very... read more quick to get us put on the schedule and had great customer service. John was very friendly and he communicated very well with us to let us know what the problem was and what he needed to do to fix it. We were overall happy with the experience and will absolutely use Terry's as our go-to for our business.

  Their tech did a great job. The part arrived on time, as promised, and they scheduled the work right away. Thank you!

  I thought I would have to wait a while for an appointment for maintenance but I called Tuesday and the came on Thursday to do it. It was appreciated. On... read more 3/19/21 they came out to do the AC maintenance and check furnace filter. He arrived with mask on, very professional, and kept in mind I needed to be at an afternoon appt. and he put everything that we had to move out of the way back in place for me, which was very nice.

  Luis was very friendly and professional. He was very thorough and answered all of our questions to our satisfaction. We were very pleased with his service. (services included checking the... read more humidifier, checking the air scrubber and cleaning the gas fireplace)

  I met with Tim Mills today, he was on time and very professional. Even with his very busy schedule, he made time to come look at a job in... read more Fairfield for us. The meeting was quick and to the point. I will definitely be using Terry's Heating and Air on future projects.

  Happy with the service I got recharging my AC unit with Freon. Technician was very friendly and efficient and clearly explained what was going on and what the cost would... read more be. Appointment was made quickly and technician arrived on time. Would more than likely use their services again.

  We called to get a quote on a new gas line and Justin came out to our home to do the free estimate. He was prompt and professional and took... read more time to explain the ins and outs of the quote. I appreciated his honesty and transparency with the whole process. Our only experience with Terry’s has been the estimate process but I was very pleased with the service so far.