Karen Johnson
22:00 26 Dec 25
From the beginning they were very responsive & helpful. From the sales person Amber, to designer Brooke & installer Tyler the experience was great.
Muriel Espil
21:42 26 Dec 25
Very prompt and professional!
Donna Steward
18:02 26 Dec 25
Good company to do business with, they don't try to push something that is not needed. They are honest and polite
Roxanna Musser
16:32 26 Dec 25
Very personable and let us know what we need to do in the future for good maintenance.
Timothy Mckern
22:31 24 Dec 25
V service check was very professional and found the problem fast.And took care of it here promptly even though it was a Sunday.
Stephen Barnes
17:36 23 Dec 25
The technicians were on time, courteous, cleaned up after themselves and did a beautiful job. Replacing the exhaust vent for my heater and waterheater.
Jim Jewell
17:07 23 Dec 25
They are always friendly in the office and very quick to get my filters
John H magaw
22:22 22 Dec 25
2d service done this year. No complaints. Service work was done promptly and as agreed.
Alan Stadelman
21:14 21 Dec 25
Just bought a filter
Mary Howard
22:25 19 Dec 25
Phil Mccaslin
18:21 19 Dec 25
Very prompt to respond and informative on process and preventative maintenance
Gabriela Gallardo
23:21 18 Dec 25
John Anderson
15:55 18 Dec 25
Had exactly what I needed and super helpful.
Kathy Little
15:23 18 Dec 25
Very knowledgeable friendly business
Betty Boop
21:27 17 Dec 25
Efficient, on time, pleasant. Thorough, friendly. Nice guy.
Donna Thomas
16:41 17 Dec 25
Technician was friendly and very knowledgeable
Tim James
23:54 16 Dec 25
Terry’s technicians are always friendly, clean, on time, thorough and professional.
Karen Morgan
23:19 16 Dec 25
Excellent professional service.I was promptly kept informed on arrival date and time.
Lawrence Walker
22:04 16 Dec 25
Paula Thompson
21:23 14 Dec 25
The office desk people are wonderful always taken care of me
Janice Link
17:01 12 Dec 25
Joe, was professional and courteous. He cleaned our insert fire place like a white tornado...it looks beautiful and is so quiet. Heating and air-conditioning was cleaned and all systems checked. Fixed our humidity issue...thanks Joe, my hair doesn't have static and my throat isn't dry! Great service!!!
Larry Hughes
22:42 11 Dec 25
The technician was fast and efficient and suggested I think about putting circuit protectors installed .
Daniel Olmstead
21:03 11 Dec 25
Mason did a great job.. very professional and explained everything about the state of our system
Lisa Ogden
02:11 11 Dec 25
Lanny johnson
22:45 10 Dec 25
The gentleman that helped me was spot on & very professional.
Andrea Cox
00:02 09 Dec 25
John did a fantastic job getting my pellet stove cleaned, doing diagnostics and fixing the automatic igniter. Back up and running same day I called. Judy, who makes the service appointments was also extremely helpful and communicative. Many thanks to both!
Michele Johnson
04:54 06 Dec 25
Sheri Ferguson
17:51 05 Dec 25
Awesome service! Prompt, courteous technician! I would recommend Terry’s Heating & Air Conditioning!
Phill Labat
01:09 05 Dec 25
They were prompt and professional.
Paula Weeks
20:10 04 Dec 25
Our furnace stopped working in the middle of the night. Called Terry's first thing in the morning and they got us on the schedule for the same day. Technician found the problem and fixed it right away. Thank you John at Terry's. John came to inspect the furnace. He checked everything out and changed the filter (we had one on hand). Fast and friendly would definitely recommend!
Steve Trevino
16:59 04 Dec 25
This Fall I had to wait until late afternoon for the Technician to show up when it was scheduled for the morning. But as usual he was very courteous and helpful. He, at my request checked, and cleaned our Gas Fireplace and we were pleased with the results. He made a recommendation to install a "water alarm" on our furnace, which we most likely will install in spring 2026.
Terrell Fletcher
17:35 03 Dec 25
job well done
Leslie Arrington
21:39 02 Dec 25
The technician was perfesstional and courteous.
Christian Razavi
20:23 01 Dec 25
Elise Jones
17:33 01 Dec 25
Terry's is great at calling me to schedule my maintenance! All of the technicians are so knowledgeable and great at what they do!
Roy Humbard
18:33 30 Nov 25
It was a good experience everything is good
Mario A Sanchez
23:02 28 Nov 25
Karen Schulz
16:11 28 Nov 25
Very professional, knowledgeable and courteous.I don’t know when I wrote the above but Terrys have never let us down. I was always kept updated on when my technician could be expected. When we were younger we did our own maintenance if we could but age snuck up on us. We are letting others help since we have lived here almost 35 years, Terrys have installed 2 furnaces, the first one they redesigned our ductwork. Awesome. Installed our heat pump, never had a problem. Our maintenance program is awesome! I don’t have to try to remember when it needs done, the ladies in the office are so pleasant getting us set up, makes sure he brings a filter and no surprises when our technician is here to work. Our furnace is in a very small cramped space down in our crawl space. They have NEVER complained, always being so pleasant. I only gave this business 5 stars because 10 wasn’t an option.
Amy Brown
00:16 27 Nov 25
Ricky was amazing and helpful. Highly recommend service with Terrys
Jo Anne Gooding
23:51 26 Nov 25
Came in a timely manner. Efficient, thorough and explained everything to my husband. Price was reasonable. We need to sign up for maintenance b
Steve Ricketts
23:50 26 Nov 25
Great service
Svein inn frodi
22:09 26 Nov 25
The tech was amazing. He checked things out gave me a solution I’m going to try and go from there.
Shellee Thompson
16:31 25 Nov 25
They called right away to make a appt. They were fast friendly professional and didn’t screw ya. Sorry. It just seems usual now days. They didn’t try to sale me something not needed and replaced the part right there. They had the part with them very impressive. Didn’t get charged a weekend fee for a Friday. Got everything accomplished 20 min tops. I’ll be telling everyone I know this is who to use.
Valerie Chappell
16:14 25 Nov 25
Always excellent customer service! Their service professionals are always informative and efficient. Terry's leaves you with peace of mind.
Cliff Turpin
00:59 25 Nov 25
Alex
23:34 21 Nov 25
Ruth Hubsmith
19:01 21 Nov 25
Gordon Nielson
17:09 21 Nov 25
Service tech was very friendly and knowledgeable when I asked questions.
Marie Farfan
00:20 20 Nov 25
Rebecca Smith
20:18 19 Nov 25
We have been a customer for years. Always great service.
Hillary Johnston
23:40 18 Nov 25
Cindy Hofland
16:41 18 Nov 25
Was so pleased to see my tech Sean come to take care of my water heater part and furnace maintenance. Excellent work and amazing customer service!!! Thank you
Robert Levergood
23:40 15 Nov 25
Brice was fantastic. He was kind and a delight when he was here. Good job. You might want to keep him.
Joseph Schultz
18:09 15 Nov 25
Very good company to do business with. Always curtius and kind as well as officient.
J G
16:15 15 Nov 25
I always highly recommend Terry's Heating and Air Conditioning to anyone needing HVAC Service Maintenance or repair or a brand new HVAC system.The team at Terry’s is as professional as you will find, will always do as they say, when they say they will and the job is always done right the first time, and very promptly. Very friendly and efficient!A+++++++++ all the way for Terry's Heating and Team.
Charmy LeaVell
15:43 15 Nov 25
Terry’s Heating and Cooling is the very best. They come prepared, they have great office staff and technicians are knowledgeable and come prepared!
Karen Reese
22:30 14 Nov 25
Very good to work with. Nash was terrific.
Stephanie Martin
16:41 14 Nov 25
Technician explained the service work clearly and answered all my questions. Great job!
Sandra Bernsen
22:33 12 Nov 25
Had to get more furnace filters. The staff was very friendly and efficient.
Doug Miller
21:11 12 Nov 25
Very courteous and professional
kaptzan
16:14 12 Nov 25
Up front, concise, and professional. The technician was knowledgeable and helpful answering my question concisely. Thumbs up for someone that does a good job and knows what they're doing.
Pamela Houston-Powell
01:46 12 Nov 25
Justin and everyone else who were involved in helping figure out the best solution when my furnace went out are to be commended. From choosing a product that best met my needs to financing to installation and follow-up were quality actions provided by professionals who are the best in the business.
bryan stever
23:27 10 Nov 25
Very thorough very professional
Terri Savage
20:27 10 Nov 25
Tech came to do my twice-a-year maintenance (which is a steal, by the way). Friendly, thorough, clean, what else can you ask for? 😀
Brain Ball
18:45 10 Nov 25
We were very pleased with Mason.
Rita Dulling
18:35 10 Nov 25
Our technician was great!!
Lisa Brander
01:17 10 Nov 25
Love Terry's! Always great service.
Zina Wright
01:34 08 Nov 25
The gentleman tgat was here was very cautious carefully n friendly. Made me feel safe n comfortable. Thank you. I do appreciate the extra mile to keep us all Healthy n Happy 😊
Allan Lloyd
00:08 08 Nov 25
They are easy to do business with. They accommodate our schedule and needs. Also they have a friendly and helpful staff
Kevin Batchelder
23:42 06 Nov 25
Darlene Doty
21:30 06 Nov 25
Very nice service man
Michael Cook
18:00 05 Nov 25
Mark Libert
19:27 03 Nov 25
Dianne Hanson
18:22 31 Oct 25
Friendly, efficient, skilled technician. We feel confident in using Terry’s for our home and our rentals, and we recommend them to others. Thanks for 26 years of quality service!
Nannette Chapman
21:19 27 Oct 25
EVERYONE IS SO KNOWLEDGEABLE AND HELPFUL…”VERY PROFESSIONAL”!!! GREAT CUSTOMER SERVICE 😊
s sears
18:05 27 Oct 25
Always friendly, courteous and professional service. Furnace had stopped working. Joe was my technician. He was nice, thorough and answered any questions I had. Thank you!
Allyson zampedri
23:15 26 Oct 25
Ann Schabacker
22:12 25 Oct 25
Always amazing service
Charity Johns
00:09 25 Oct 25
Stan N
22:59 24 Oct 25
Showed up on time. Replaced thermostat with a smart thermostat. Connected thermostat to phone. Great service.
Linda Rockne
22:47 24 Oct 25
Very polite and checked for the time and day for me for my service. So quick and easy!
Pat Herman
17:51 24 Oct 25
Don Morishita
22:42 23 Oct 25
Although we had scheduled a fall maintenance service on our furnace and fireplace, our furnace unexpectedly stopped working one morning. Working with their scheduling representative, we were fortunate to be able to have a service technician arrive in the afternoon. Jose, the HVAC expert, got our furnace up and running and did a maintenance service on our fireplace as well. We are grateful for the service we received from everyone we worked with. Within a day after Jose completed servicing our furnace and fireplace we received a copy of the invoice which included his explanation of the work he did along with some photos of the furnace and fireplace. We appreciate Terry's providing this information to us. It really helped show the work Jose did and the quality of service he provided.
Rock Star
20:32 23 Oct 25
Had our vents blown out before getting the new HVAC system installed. They were quick, clean and thorough.
Dennis McGiboney
23:55 21 Oct 25
Very punctual, work was thorough and the stat was pleasant to deal with
Christine Molyneux
22:51 21 Oct 25
Very professional and on time. Went straight to work and did the work fast. Service tech was knowledgeable and wasted no time.
J.Robert Music
20:26 21 Oct 25
Riciky is very knowledgeable and friendly …his service is extremely thorough and efficient!Kudos!However, I think the price is inflated a little too much.Fortunately Ricky is worth every penny 👍
Jo Anderson
19:17 21 Oct 25
Greg Urbany
19:13 21 Oct 25
The tech was professional, punctual, competent and answered all our questions. Terrys Heating is #1 in our book. We recommend them highly to anyone looking for quality service!
Rap Howell
22:47 26 Dec 25
I don’t enjoy being marketed to when I’m paying for service! Service provided was good.
Larry De Zorzi
22:32 12 Dec 25
Service was great and very enjoyable.
Carla Farrell
16:41 19 Nov 25
The gentleman was polite and did his job effectively. Yes he was polite and got the job done
Patty Robbins
19:43 18 Nov 25
Bob Brunyer
00:35 31 Oct 25
connie johnson
22:54 24 Oct 25
Timely courteous, And very informative of to the process of our furnace and air conditioner.
Miwa Khan
08:11 23 Oct 25
Robert Thomas
19:42 31 Oct 25
Dale Thomas
01:52 18 Nov 25
I was told that there may have been a bug that caused the points to burn on the outside unit so it was not covered by warranty, yet I was told I could buy protection from insects, which I find interesting that the money I spent on the unit this would be an extra.
Bekzod Bozorov
02:53 24 Dec 25
Tom Payne
19:17 05 Dec 25
I purchased an insert from Terry's several years ago. Recently I had a problem with the draft that filled the house full of smoke. When I called Terry's for help, I was told that they can't service them.
