Mike Kissel
20:52 18 Jan 26
Joe was very helpful and offered us a few options for future considerations.
Desiree Uhrig
23:15 17 Jan 26
I needed a part to repair our HVAC system and Terry’s was the place to go! They had a great selection of parts and knowledgeable staff that helped me get exactly what I needed. Prices were very reasonable and everyone was friendly. Thank you!
Michael Abshire
19:48 17 Jan 26
The tech came out and had to bleed our oil line because we have an old Armstrong oil furnace 1950 I believe but he took his time and listen to my concerns and bam he got it up and going and did not say or even hint that we need an updated first no pressure no hype the crew at Terry's Heating & Air conditioning is amazing attached is a photo of her old dinosaur furnaceThank you.
Rick Allred
16:52 16 Jan 26
Loren and Nash are very professional and super nice. Definitely know their stuff when it comes to an install. Thanks terrys for having very dependable people. Great experience start to finish....and Justin was great setting it all up....
Debbie Tostenson
19:10 15 Jan 26
Christine Kirby
16:40 15 Jan 26
Don Scarrow
22:15 14 Jan 26
Great customer service great price
Carol Turner
21:35 13 Jan 26
Junia Kruse
19:34 13 Jan 26
They were determined to get me some heat inMy house till the new parts come in!! Very friendly and answered my questions.
John Butler
17:11 13 Jan 26
chelle Fisher
20:01 12 Jan 26
New years day 2026 our water heater quit. Terry's guy Trevin came and got to work pulling out a very sediment full water heater. Jacob came later and helped finish the job. We are very happy with their work! Thanks guys!
Randy Fiala
01:23 12 Jan 26
Ricky did a great job in servicing our two air handlers and heat pumps. In light of our cold January weather it is very comforting to know that our HVAC units will continue to keep us warm.
Christine Carmichael
15:30 11 Jan 26
Francisco Torres
17:44 10 Jan 26
Jessica Silva
18:10 09 Jan 26
Amazing people that work for Terry’s been doing business with them for the last 5 years.
Heather Newhouse
05:51 08 Jan 26
We had an old water heater fail and leak on Christmas morningWe called Terry’s heating and I had an appointment within a couple days over the holidays!… very professional, They followed through with excellent communication, They showed up on time, etc…superb customer service and I would highly recommend them..
Tauna Landrum
21:09 07 Jan 26
Brian Lopez
18:42 07 Jan 26
Get furnace filters from them, great prices and always available!
Diane Gause
19:03 05 Jan 26
Very professional and easy to work with. Explained everything thoroughly. Thank you!
Ginger E. Hunter
22:26 02 Jan 26
The service tech was very thorough in explaining what was wrong with my minisplit. He also explained what the repairs would be. He was very polite and answered all of my questions. I would highly recommend him. His name is John.
Logan Pollock
16:11 30 Dec 25
Terry’s has always been quick & reliable!
Pam Rahe
16:04 30 Dec 25
Todd Stauffer
21:22 29 Dec 25
Karen Johnson
22:00 26 Dec 25
From the beginning they were very responsive & helpful. From the sales person Amber, to designer Brooke & installer Tyler the experience was great.
Muriel Espil
21:42 26 Dec 25
Very prompt and professional!
Donna Steward
18:02 26 Dec 25
Good company to do business with, they don't try to push something that is not needed. They are honest and polite
Roxanna Musser
16:32 26 Dec 25
Very personable and let us know what we need to do in the future for good maintenance.
Timothy Mckern
22:31 24 Dec 25
V service check was very professional and found the problem fast.And took care of it here promptly even though it was a Sunday.
Jim Jewell
17:07 23 Dec 25
They are always friendly in the office and very quick to get my filters
John H magaw
22:22 22 Dec 25
2d service done this year. No complaints. Service work was done promptly and as agreed.
Mary Howard
22:25 19 Dec 25
Phil Mccaslin
18:21 19 Dec 25
Very prompt to respond and informative on process and preventative maintenance
Gabriela Gallardo
23:21 18 Dec 25
Betty Boop
21:27 17 Dec 25
Efficient, on time, pleasant. Thorough, friendly. Nice guy.
Donna Thomas
16:41 17 Dec 25
Technician was friendly and very knowledgeable
Tim James
23:54 16 Dec 25
Terry’s technicians are always friendly, clean, on time, thorough and professional.
Karen Morgan
23:19 16 Dec 25
Excellent professional service.I was promptly kept informed on arrival date and time.
Lawrence Walker
22:04 16 Dec 25
Paula Thompson
21:23 14 Dec 25
The office desk people are wonderful always taken care of me
Janice Link
17:01 12 Dec 25
Joe, was professional and courteous. He cleaned our insert fire place like a white tornado...it looks beautiful and is so quiet. Heating and air-conditioning was cleaned and all systems checked. Fixed our humidity issue...thanks Joe, my hair doesn't have static and my throat isn't dry! Great service!!!
Larry Hughes
22:42 11 Dec 25
The technician was fast and efficient and suggested I think about putting circuit protectors installed .
Daniel Olmstead
21:03 11 Dec 25
Mason did a great job.. very professional and explained everything about the state of our system
Lisa Ogden
02:11 11 Dec 25
Lanny johnson
22:45 10 Dec 25
The gentleman that helped me was spot on & very professional.
Andrea Cox
00:02 09 Dec 25
John did a fantastic job getting my pellet stove cleaned, doing diagnostics and fixing the automatic igniter. Back up and running same day I called. Judy, who makes the service appointments was also extremely helpful and communicative. Many thanks to both!
Michele Johnson
04:54 06 Dec 25
Sheri Ferguson
17:51 05 Dec 25
Awesome service! Prompt, courteous technician! I would recommend Terry’s Heating & Air Conditioning!
Phill Labat
01:09 05 Dec 25
They were prompt and professional.
Paula Weeks
20:10 04 Dec 25
Our furnace stopped working in the middle of the night. Called Terry's first thing in the morning and they got us on the schedule for the same day. Technician found the problem and fixed it right away. Thank you John at Terry's. John came to inspect the furnace. He checked everything out and changed the filter (we had one on hand). Fast and friendly would definitely recommend!
Steve Trevino
16:59 04 Dec 25
This Fall I had to wait until late afternoon for the Technician to show up when it was scheduled for the morning. But as usual he was very courteous and helpful. He, at my request checked, and cleaned our Gas Fireplace and we were pleased with the results. He made a recommendation to install a "water alarm" on our furnace, which we most likely will install in spring 2026.
Terrell Fletcher
17:35 03 Dec 25
job well done
Leslie Arrington
21:39 02 Dec 25
The technician was perfesstional and courteous.
Christian Razavi
20:23 01 Dec 25
Elise Jones
17:33 01 Dec 25
Terry's is great at calling me to schedule my maintenance! All of the technicians are so knowledgeable and great at what they do!
Roy Humbard
18:33 30 Nov 25
It was a good experience everything is good
Mario A Sanchez
23:02 28 Nov 25
Karen Schulz
16:11 28 Nov 25
Very professional, knowledgeable and courteous.I don’t know when I wrote the above but Terrys have never let us down. I was always kept updated on when my technician could be expected. When we were younger we did our own maintenance if we could but age snuck up on us. We are letting others help since we have lived here almost 35 years, Terrys have installed 2 furnaces, the first one they redesigned our ductwork. Awesome. Installed our heat pump, never had a problem. Our maintenance program is awesome! I don’t have to try to remember when it needs done, the ladies in the office are so pleasant getting us set up, makes sure he brings a filter and no surprises when our technician is here to work. Our furnace is in a very small cramped space down in our crawl space. They have NEVER complained, always being so pleasant. I only gave this business 5 stars because 10 wasn’t an option.
Amy Brown
00:16 27 Nov 25
Ricky was amazing and helpful. Highly recommend service with Terrys
Jo Anne Gooding
23:51 26 Nov 25
Came in a timely manner. Efficient, thorough and explained everything to my husband. Price was reasonable. We need to sign up for maintenance b
Steve Ricketts
23:50 26 Nov 25
Great service
Svein inn frodi
22:09 26 Nov 25
The tech was amazing. He checked things out gave me a solution I’m going to try and go from there.
Shellee Thompson
16:31 25 Nov 25
They called right away to make a appt. They were fast friendly professional and didn’t screw ya. Sorry. It just seems usual now days. They didn’t try to sale me something not needed and replaced the part right there. They had the part with them very impressive. Didn’t get charged a weekend fee for a Friday. Got everything accomplished 20 min tops. I’ll be telling everyone I know this is who to use.
Valerie Chappell
16:14 25 Nov 25
Always excellent customer service! Their service professionals are always informative and efficient. Terry's leaves you with peace of mind.
Cliff Turpin
00:59 25 Nov 25
Alex
23:34 21 Nov 25
Ruth Hubsmith
19:01 21 Nov 25
Gordon Nielson
17:09 21 Nov 25
Service tech was very friendly and knowledgeable when I asked questions.
Marie Farfan
00:20 20 Nov 25
Rebecca Smith
20:18 19 Nov 25
We have been a customer for years. Always great service.
Hillary Johnston
23:40 18 Nov 25
Cindy Hofland
16:41 18 Nov 25
Was so pleased to see my tech Sean come to take care of my water heater part and furnace maintenance. Excellent work and amazing customer service!!! Thank you
Robert Levergood
23:40 15 Nov 25
Brice was fantastic. He was kind and a delight when he was here. Good job. You might want to keep him.
Joseph Schultz
18:09 15 Nov 25
Very good company to do business with. Always curtius and kind as well as officient.
J G
16:15 15 Nov 25
I always highly recommend Terry's Heating and Air Conditioning to anyone needing HVAC Service Maintenance or repair or a brand new HVAC system.The team at Terry’s is as professional as you will find, will always do as they say, when they say they will and the job is always done right the first time, and very promptly. Very friendly and efficient!A+++++++++ all the way for Terry's Heating and Team.
Charmy LeaVell
15:43 15 Nov 25
Terry’s Heating and Cooling is the very best. They come prepared, they have great office staff and technicians are knowledgeable and come prepared!
Karen Reese
22:30 14 Nov 25
Very good to work with. Nash was terrific.
Stephanie Martin
16:41 14 Nov 25
Technician explained the service work clearly and answered all my questions. Great job!
Sandra Bernsen
22:33 12 Nov 25
Had to get more furnace filters. The staff was very friendly and efficient.
Doug Miller
21:11 12 Nov 25
Very courteous and professional
kaptzan
16:14 12 Nov 25
Up front, concise, and professional. The technician was knowledgeable and helpful answering my question concisely. Thumbs up for someone that does a good job and knows what they're doing.
Pamela Houston-Powell
01:46 12 Nov 25
Justin and everyone else who were involved in helping figure out the best solution when my furnace went out are to be commended. From choosing a product that best met my needs to financing to installation and follow-up were quality actions provided by professionals who are the best in the business.
bryan stever
23:27 10 Nov 25
Very thorough very professional
Terri Savage
20:27 10 Nov 25
Tech came to do my twice-a-year maintenance (which is a steal, by the way). Friendly, thorough, clean, what else can you ask for? 😀
Brain Ball
18:45 10 Nov 25
We were very pleased with Mason.
Rita Dulling
18:35 10 Nov 25
Our technician was great!!
Lisa Brander
01:17 10 Nov 25
Love Terry's! Always great service.
Zina Wright
01:34 08 Nov 25
The gentleman tgat was here was very cautious carefully n friendly. Made me feel safe n comfortable. Thank you. I do appreciate the extra mile to keep us all Healthy n Happy 😊
Allan Lloyd
00:08 08 Nov 25
They are easy to do business with. They accommodate our schedule and needs. Also they have a friendly and helpful staff
Kevin Batchelder
23:42 06 Nov 25
Darlene Doty
21:30 06 Nov 25
Very nice service man
Michael Cook
18:00 05 Nov 25
Rap Howell
22:47 26 Dec 25
I don’t enjoy being marketed to when I’m paying for service! Service provided was good.
Larry De Zorzi
22:32 12 Dec 25
Service was great and very enjoyable.
Carla Farrell
16:41 19 Nov 25
The gentleman was polite and did his job effectively. Yes he was polite and got the job done
Patty Robbins
19:43 18 Nov 25
Burho T
17:08 14 Jan 26
I feel as though I've been taken advantage, with the price that I was charged. Just for an igniter replacement that was done in less than 15 minutes ago, I was charged $630. I wasn't told previously of the cost, but only the show up fee. I am very dissatisfied and disappointed at Terry's Heating & Air Conditioning.
Dale Thomas
01:52 18 Nov 25
I was told that there may have been a bug that caused the points to burn on the outside unit so it was not covered by warranty, yet I was told I could buy protection from insects, which I find interesting that the money I spent on the unit this would be an extra.
Jamie McCreery
02:40 08 Jan 26
Was very disappointed with the girl fielding service calls! Told her 3 times not to let tech forget fire place. Asked for a total on 1//7/26 $1,592.00 tech called to let me know he was done and I asked him about fire place and he said she told him that was not included after I told her 3 times and then got the total. Terry's has always service my fireplace when doing the system. Maybe time for a Lenox system and use my local Buhl service center!
Bekzod Bozorov
02:53 24 Dec 25
Tom Payne
19:17 05 Dec 25
I purchased an insert from Terry's several years ago. Recently I had a problem with the draft that filled the house full of smoke. When I called Terry's for help, I was told that they can't service them.
