HVAC Company Reviews | Twin Falls County, ID

Although we had scheduled a fall maintenance service on our furnace and fireplace, our furnace unexpectedly stopped working one morning. Working with their scheduling representative, we were fortunate to be able to have a service technician arrive in the afternoon. Jose, the HVAC expert, got our furnace up and running and did a maintenance service on our fireplace as well. We are grateful for the service we received from everyone we worked with. Within a day after Jose completed servicing our furnace and fireplace we received a copy of the invoice which included his explanation of the work he did along with some photos of the furnace and fireplace. We appreciate Terry's providing this information to us. It really helped show the work Jose did and the quality of service he provided.

Rock Star

20:32 23 Oct 25

Had our vents blown out before getting the new HVAC system installed. They were quick, clean and thorough.

Dennis McGiboney

23:55 21 Oct 25

Very punctual, work was thorough and the stat was pleasant to deal with

Christine Molyneux

22:51 21 Oct 25

Very professional and on time. Went straight to work and did the work fast. Service tech was knowledgeable and wasted no time.

J.Robert Music

20:26 21 Oct 25

Riciky is very knowledgeable and friendly …his service is extremely thorough and efficient!Kudos!However, I think the price is inflated a little too much.Fortunately Ricky is worth every penny 👍

Jo Anderson

19:17 21 Oct 25

Greg Urbany

19:13 21 Oct 25

The tech was professional, punctual, competent and answered all our questions. Terrys Heating is #1 in our book. We recommend them highly to anyone looking for quality service!

Doug Strand

23:46 20 Oct 25

Great place to do business with. Good people

20:09 20 Oct 25

17:43 20 Oct 25

17:21 20 Oct 25

22:47 16 Oct 25

Very thorough and professional. Would definitely recommend. Thanks

Matt Sams

16:53 16 Oct 25

Tricia Shaughnessy

22:04 14 Oct 25

Excellent and professional service!

Barbara DeVore

17:42 14 Oct 25

We were very happy with the quick response and an excellent technician that got our air purifier! You won’t be disappointed if you call them!

Scott Horsley

17:18 14 Oct 25

Tony Lee

16:18 14 Oct 25

Sharon Nielson

23:28 13 Oct 25

Professional and got right to work.

Lorren Bollinger (Xander Robbins)

22:13 13 Oct 25

Larry Hughes

22:25 10 Oct 25

Kevin Bushman

17:22 10 Oct 25

Justin is great to work with. He’s very knowledgeable and thorough. Gave us a quote at the same time s good visit and based on the professionalism of he and his team, we decided to do our new install with Terry’s.

Lyle Miller

16:30 10 Oct 25

Very good service on time very efficient

Margaret Curren

22:44 09 Oct 25

Ricky the tech did a great job! We have been customers of Terry's since 2009 and they have been the best.

Judy Clem

18:24 09 Oct 25

My good friends at TERRY’S had the unusual filter that I needed for my system. Very friendly people I appreciate their service and help. I was two weeks from Bogo Should’ve given me the discount or a senior discount would be nice.

Linda Bailey

22:02 08 Oct 25

Great service, friendly employees.

joeljg5

10:11 08 Oct 25

Great customer service, he knows what he is doing definitely recommend.

Ron Robinson

22:55 07 Oct 25

Barbara Ames

18:10 07 Oct 25

Richard Welch

17:38 07 Oct 25

We’ve always had great service with Terry’s. Very friendly and hard working staff and technicians.

Baljeet Thakur

12:25 07 Oct 25

Jim Palmer

22:35 06 Oct 25

The Staff receptionist was courteous, respectful and glad to help me over the phone!Ricky Martinez,, Tech was warm, smiling and clear with explanations about system Fall maintenance!I also mentioned my past purchase of Scrubbs Home Air Purifier and how much it has helped us.I think Rick M. is deserving of an air purifier for his own home since he doesn't have one!

Tim James

23:58 03 Oct 25

Terry’s technicians are always friendly, clean, on time, thorough and professional.

Glenys Johnson

21:21 03 Oct 25

Excellent!

Hugh Edwards

20:02 03 Oct 25

Technician was professional and courteous as always.

Delinda Fuller

22:34 02 Oct 25

Jeromy Smith

19:33 02 Oct 25

Fast and friendly service! Very helpful and knowledgeable!

Jennifer Duff

18:23 02 Oct 25

Cindy Bodily

20:43 01 Oct 25

The scheduling staff was great and the technician did a great just servicing my fireplace and answering my questions.

Vance pulsipher

19:47 01 Oct 25

Excellent

Christina McCleary

18:06 01 Oct 25

Great job, the two techs explained all my concerns. I would recommend Terry’s to any of my friends that are looking for HVAC help. Thank you, Christy

Gary Pini

22:17 30 Sep 25

Jeramie Dreyfuss

16:40 30 Sep 25

I love Terry’s Heating. They are friendly, on time and so nice to work with. They even don’t complain about all the dogs here. I recommend them

Harry Stevens

17:02 29 Sep 25

Always good promt service.

Doreen Owens

20:58 28 Sep 25

They treated us well! The price was reasonable.

Jackie

16:19 26 Sep 25

Very friendly and got the job done fast.

Dian Hauser

18:37 25 Sep 25

Rick Olander

22:52 24 Sep 25

Patrick Buchanan

15:39 24 Sep 25

Great service and very speedy response

Laura Coelho

19:48 23 Sep 25

Thomas Thompson

17:20 23 Sep 25

Always great service and great people

Rhonda Casper

20:09 22 Sep 25

Terry's has always given exceptional service to us from installation of our heating and cooling system including the electrical and duct work. I first met them through my employment. They have given us the same consideration as my employer in a commercial building. Thank You Terry's!Rhonda Casper

Kathryn Peterson

22:22 19 Sep 25

Kerrie Garner

22:15 19 Sep 25

Always the best service.

Laura j Bernard

21:12 18 Sep 25

Very professional

Bryan Whipple

21:56 16 Sep 25

Excellent customer service, from initial quote to their installation team and closing. Great experience. The tankless water heater ( Navien ) is working fantastic. Thank you 👍

Carl Storey

17:41 14 Sep 25

Jana Juker

19:36 12 Sep 25

The guys were friendly and knowledgeable. I was getting HVAC maintenance but requested they check another issue with my water heater and were willing to fix that as well. Excellent service!

Jeff Stover

00:40 12 Sep 25

Joe did a great job explaining the repair and completed it as expected.

John Gerrard

22:45 11 Sep 25

Carol Peluso

19:43 11 Sep 25

Dana Ayala

01:03 11 Sep 25

In my time of need your tech was absolutely Awesome, thorough, very efficient so grateful!!Also took the time to sign me up for yearlyMaintenance, very much appreciated!

janice qualtieri

23:41 10 Sep 25

Very good and professional was very happy with service.

Darlene Annen

22:27 10 Sep 25

Technicians were very professional and considerate. They provided great explanations as to what work was done, what caused the problem and how to avoid it happening again. They also set up a schedule for a yearly call for next year. I was very pleased and impressed with the service provided.

Edward Oscar Hernando

20:13 10 Sep 25

Very knowledgeable and professional.

Anthony A

18:21 10 Sep 25

Friendly and Excellent service, We get our air filters and they have a huge selection and excellent prices.

Tim mcdaniel

23:07 09 Sep 25

We have used Terry’s heating and air conditioning since moving into the area in 2016, weeks tried some of the other companies and I hated being scammed by them. so we have always used Terry’s they are honest and very quick at responding to our needs. thank you very much your loyal customers from Murtaugh!

J Vieu

21:55 08 Sep 25

Susan Vineyard

17:50 08 Sep 25

The service from Terry’s Heating and Air Conditioning was very good. The tech Bryce explained what he was doing and made sure everything worked properly. He cleaned everything on my ductless heat pump unit and it works great. I appreciate the call in advance so I can put my dogs away. Great experience.

15:37 06 Sep 25

17:00 05 Sep 25

15:25 29 Aug 25

22:12 27 Aug 25

The technicians was very professional, explained things well and did good work. I would definitely use these services again.

Christy Gardner

17:44 27 Aug 25

Daphne Rowe

17:49 26 Aug 25

Terry’s Heating and Cooling always takes excellent care of me! They are the nicest people to deal with too!

Larry Lipoff

22:03 23 Aug 25

Joe was polite, timely, and knowledgeable. This was my first experience with Terry’s, I am assuming that they did a good job. The mechanic was here for almost 3 hours.

john craner

00:37 23 Aug 25

We were very pleased with Joe. He came to checkout our humidifier and sold us on a service contract for our HVAC system. Spent the whole afternoon cleaning us up and getting us in shape for winter. Oh yes, and coming back with a new humidifier. We trust that he knows what he’s doing.

Mike Armstrong

22:34 22 Aug 25

Great job, always kept in the loop of when they will be here for our bi-annual maintenance. Cleaned out the AC unit outside. Thanks Terry’s

Angel Aguilar

18:01 22 Aug 25

Last winter the furnace stopped working in the home I'm renting. A gentleman by the name of Steve Deuel was able to pinpoint and correct the problem within a few minutes. This is a long overdue thank you. So thank you to Terry's & Mr. Deuel for the excellent service you provide. It is really appreciated.

Betty Thieman

21:28 20 Aug 25

Was able to purchase much needed furnace filters on the first visit to Terri's location. Thanks

Linda Virgin

16:52 20 Aug 25

Terry‘s heating thank you. They arrive very promptly, very professional and friendly, and the job was done.

Karen Boccabella

21:32 19 Aug 25

Great service and knowledgeable tech!

Michael

19:17 19 Aug 25

Always do a good job.

connie johnson

22:54 24 Oct 25

Timely courteous, And very informative of to the process of our furnace and air conditioner.

Miwa Khan

08:11 23 Oct 25

Susan Fiscus

00:12 17 Oct 25

Tim L. Soran

21:27 12 Oct 25

Just had to buy filters great deal at buy 1 get one at 1/2 price!!

Ankush Kashyap

09:39 11 Oct 25

Eric Barfield

00:44 25 Sep 25

Cost a lot but was quick, efficient and professional. Two days without hot water was worth it.

Justin Skaar

18:27 20 Sep 25

Wilber Greer

19:08 17 Sep 25

Dorothy Henry

15:21 12 Sep 25

John is very good at his job and I think Terry's doing a good job.

Deepak kumar

09:16 06 Sep 25

jered winfrey

13:34 27 Aug 25

Bad experience with this guys I wouldn't recommend.In 2021 our hvac is burning and smoke filled our house and smelled like burning wire luckily were home when it happen.we called in Terry's they fix it and paid them.3years later the same problem.this time,we called 911 and 10 firefighters showed up it was that bad,luckily it did not burn our house and we are home.i wouldn't give 1 star if I could.

Reviews

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